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Sign in to the control panel

Sheernox web hosting is managed in the Enhance control panel. Your websites, domains, email accounts, databases, backups and SSL certificates are all here.

The control panel sign-in page. Marker 1 is the Email address field, marker 2 the Password field, marker 3 the Log in button and marker 4 the Forgot your password link.
  1. Go to ecp.sheernox.com.

  2. Enter your email address marker 1 and password marker 2.

  3. Select Log in marker 3.

Select Forgot your password? marker 4 on the sign-in page, enter your email address and select Recover password. A link to set a new password is emailed to you.

After you sign in you land on Home, which shows your websites, recent visitor numbers, how much of your plan you are using and a log of recent changes.

The control panel home page. Marker 1 is beside Websites in the left menu, marker 2 beside the Add website button, marker 3 below the account menu at the top right and marker 4 beside Billing at the bottom of the left menu.

The menu on the left takes you to each area of the panel:

Menu item What it is for
Search Type a website name or a setting, such as php or ftp, to jump straight to that page
Home The overview shown above
Websites marker 1 Every website on your plan. Select one to manage it.
Emails Email accounts for all your websites in one list
Logs A record of changes made in the panel and who made them. See Check visitor statistics and activity logs
Packages Your hosting plan and how much of it you are using
Users Invite other people to help manage your websites
Integrations Connect a Cloudflare or Slack account
Billing marker 4 Opens the client portal at my.sheernox.com for invoices and services
Help Opens this documentation

Select Add website marker 2 to create a new site; see Add a website. The account menu marker 3 at the top right has My account and Logout.

Open Websites and select a site to manage it.

A website's overview page. Marker 1 is beside the website's navigation bar, marker 2 beside the Advanced menu, marker 3 beside the website's menu button, marker 4 beside Quick links and marker 5 beside the nameserver notice.

The navigation bar marker 1 along the top of every website page has:

Item What it is for
Home icon The website’s overview: visitors, quick links and details such as its PHP version
Apps Install and manage WordPress
Files The File Manager for the website’s files
Databases MySQL databases, database users and phpMyAdmin
Emails Email accounts on this website’s domains
Domains The domains, subdomains and aliases the website answers on, and their DNS records
Analytics Bandwidth and visitor numbers
Backups Restore the website from a backup, or take one now
Security SSL certificates and the ModSecurity firewall
Advanced marker 2 Redirects, Optimization, FTP, Developer tools (PHP, SSH, cron jobs, Redis) and Node.js

Quick links marker 4 on the overview open phpMyAdmin and webmail, clone the website, restart it, and download or upload a backup. The menu button marker 3 beside the website’s name has Delete.

If the website’s domain does not point to Sheernox yet, the overview shows the nameservers to set at your domain provider marker 5. See Point your domain to Sheernox.

Open the account menu at the top right and select My account to change your name, email address and language, reset your password and turn on two-factor authentication.

The Password section of My account, with the Reset button for the password and the Enable two-factor authentication button.
  1. Open the account menu at the top right and select My account.

  2. Under Password, select Enable two-factor authentication.

  3. Scan the QR code with an authenticator app on your phone, then enter the 6-digit code the app shows.

From then on, signing in asks for a code from the app as well as your password.

The Devices section of My account lists the browsers signed in to your account in the last 30 days. If you see one you do not recognise, select Log out of all devices and reset your password.