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Sheernox Technology GroupDocumentation

Manage DNS records

When your domain uses the Sheernox nameservers, its DNS records are managed in the control panel. The records your website and email need are created for you when you add the website, so you only need this page to connect another service or make a custom change.

Open a domain’s DNS records

Section titled “Open a domain’s DNS records”

  1. Sign in to the control panel and open Websites.

  2. Select the website, then select Domains in its navigation bar.

  3. Select the menu button (three dots) at the end of the domain’s row, then Manage.

  4. Select DNS records in the list on the left, or scroll down to it.

The DNS records section of a domain, listing A, AAAA and CNAME records with their host, value and TTL. Marker 1 is beside the Add record button, marker 2 beside the Advanced records switch, marker 3 beside a record's menu button and marker 4 beside the Host column.

Host marker 4 is the name the record is for: @ is the domain itself, www is www.example.com, and so on. The list shows ten records at a time; use the page controls at the bottom, or the search button, to find the rest.

Common record types

Section titled “Common record types”
Type What it does Example
A Points a name to an IPv4 address @ to your website’s server
AAAA Points a name to an IPv6 address Same as A, for IPv6
CNAME Makes a name an alias of another name shop to shops.example.net.
MX Says which servers receive email for the domain, in order of priority Used when your email is hosted elsewhere
TXT Holds text that other services read Domain verification codes, SPF and DMARC

The Type list also has SPF, SRV, NS, PTR, DS and CAA for less common needs.

Add a record

Section titled “Add a record”
The Add record form with CNAME selected, shop as the hostname and shops.example.net. with a trailing dot as the alias. Marker 1 is beside the Type list, marker 2 beside Hostname, marker 3 beside Is an alias of, marker 4 beside the TTL switch and marker 5 above the Create button.

  1. Select Add record marker 1.

  2. Choose the Type marker 1. The text beside it explains what that type does, and the fields below change to match.

  3. In Hostname marker 2, enter only the part before your domain, such as shop for shop.example.com. Use @ for the domain itself.

  4. Enter the value marker 3, exactly as the other service gave it to you. Its label depends on the type, such as IPv4 address for an A record or Is an alias of for a CNAME.

  5. Leave Use zone default marker 4 switched on unless the other service asks for a particular TTL.

  6. Select Create marker 5.

Changes are usually visible within minutes. Other networks may keep the old value until its TTL (time to live) runs out.

Edit or delete a record

Section titled “Edit or delete a record”

Select the menu button at the end of the record’s row marker 3, then Edit or Delete.

Advanced records marker 2 shows the zone’s SOA record, which holds technical settings for the whole zone. You do not need to change it.

Tips

Section titled “Tips”
  • Verification records: services like Google, Microsoft and Facebook ask you to add a TXT record to prove you own the domain. Add it exactly as given, then select verify in that service.
  • Only one SPF record: your domain already has an SPF record (a TXT record starting with v=spf1). Add other senders to it instead of creating a second one. See Understand SPF, DKIM and DMARC.