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Share a public status report

A public report is a web page anyone can open, without signing in, that shows the current status and uptime of the websites and servers you choose. Link to it from your website or support pages so customers can check for themselves when something seems down.

Report > Public Report lists your public reports with their addresses and status.

  1. Open Report, select Public Report, then Add Public Report.

  2. Enter a Name marker 1 for your own reference.

    The top of the Public Report form. Marker 1 is beside the Name field and marker 2 beside the uptime percentage box under Current month.
  3. Under Content of Public Report, tick what the report shows. The Current month marker 2, Previous month and Total groups each offer uptime %, downtime duration, outage and performance. You can also show the last and next update times, the monitoring interval, the date monitoring started and your notes.

  4. Choose whether to show averages of all tests and sub-reports with monthly figures for each website or server.

  5. Set the Appearance and Miscellaneous options described below, then select Submit.

  6. Under Include in Public Report, tick ALL websites & servers or only the ones to show, and select Save.

The form opens again with the report’s address under URL of public report. The address ends in /publicreport/ followed by a code and a number, on the uptimehawk.com domain.

Option What it does
Select Template Default uses the standard layout; Add creates a custom template.
Logo & Footer Link to UptimeHawk using referral link links the report to UptimeHawk with your referral link; No link leaves the link out.
Custom Time Zone Show the report in a different time zone from your account’s, for example your customers’
Enable CNAME Show the report on a hostname of your own domain (see below)

You can serve the report from an address such as status.example.com instead of the uptimehawk.com address.

  1. Edit the public report, tick Display public report in your own domain under Enable CNAME and enter your hostname, for example status.example.com.

  2. The form shows the hostname the CNAME record must point to. In the DNS for your domain, add a CNAME record for your hostname with that value. If your domain uses Sheernox nameservers, see Manage DNS records.

  3. Select Submit, then wait at least 10 minutes before opening the new address.

Link to the report’s address from your site, or embed it in a page with an iframe. Replace the address with your report’s URL of public report:

<iframe src="https://www.uptimehawk.com/publicreport/your-code/123456"
title="Service status" width="600" height="400" style="border:0"></iframe>

On Report > Public Report, choose Edit, Disable or Remove from the report’s action list and select Go.