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Give the control panel your own address

Your customers cannot sign in until you set a control panel domain. Open Settings, then Platform.

The Platform domains section of Platform settings. Marker 1 is beside Control panel domain, marker 2 beside phpMyAdmin domain and marker 3 beside Staging domain.
Setting What it is for Example
Control panel domain marker 1 Where your customers sign in cp.youragency.com
phpMyAdmin domain marker 2 Where your customers manage their databases db.youragency.com
Staging domain marker 3 The domain added to the end of staging copies of your customers’ websites. Its nameservers must point to Sheernox staging.youragency.com
  1. Choose a subdomain of a domain you own, such as cp.youragency.com.

  2. Make sure it points to Sheernox:

    • If the domain uses the Sheernox nameservers, there is nothing to do: the records are set up automatically.
    • If the domain uses another DNS provider, such as Cloudflare, add an A record for the subdomain there, pointing to the same IP address as ecp.sheernox.com. If you are not sure which address that is, contact support.
  3. Enter the subdomain in Control panel domain and select Save. Do the same for the phpMyAdmin domain if you want one.

Webmail needs no setup: each customer reaches webmail at mail. followed by their own domain.