Add a signature and change webmail settings

Open Settings in the left menu. The settings are grouped into Preferences, Folders, Identities and Responses. Settings apply to webmail only; mail apps keep their own name and signature settings.

Your name and identities

An identity is the name, address and signature your messages are sent with. Recipients see the Display Name as the sender, so set it before you send your first message.

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1. Open Settings, then Identities.

2. Select your address marker 1.

3. Enter your name in Display Name marker 2, for example Alex Martin or Example Co. Sales.

4. Select Save marker 4.

The other fields are optional:

• Company: your company or organization name, sent with your messages.
• Reply-To: replies go to this address instead of the one you send from.
• Bcc: a copy of every message you send from this identity also goes to this address.

Add a signature

1. Open Settings > Identities and select your address marker 1.

2. Type your signature in Signature marker 3. Select the picture icon at the top of the box to use the HTML editor for bold text, links or a logo.

3. Select Save marker 4.

New messages, replies and forwards now include the signature. To control where it goes, open Settings > Preferences > Composing Messages and change the signature options, such as placing it above quoted text when you reply.

Tip

Keep signatures short: your name, role, phone number and website are enough. A large logo image makes every message bigger and is often hidden by the recipient’s mail app.

Send from another address

If you also own another mailbox, you can add it as an extra identity so you can choose it in From when you write. Select Create marker 5, enter the name and email address, and save.

Only add addresses you own. Mail sent from an address on a domain that is not set up to send through Sheernox is likely to be rejected or marked as spam. See SPF, DKIM and DMARC.

Saved responses

Responses are blocks of text you send often, such as directions to your office or an answer to a common question.

1. Open Settings > Responses and select Create.

2. Give the response a name and enter its text.

3. Select Save.

To use it, select Responses in the toolbar while you write a message and choose it by name. The text is added where your cursor is.

Preferences

Settings > Preferences has the rest of the options, grouped into sections. The ones people change most often:

Section	Setting	What it does
User Interface	Language, Time zone, Time format, Date format	How webmail shows text, dates and times.
User Interface	Update (check for new messages, etc.)	How often webmail checks for new mail.
Mailbox View	Marking messages as read	Whether a message counts as read as soon as it shows in the reading pane, or only after a delay.
Displaying Messages	Allow remote resources	When to load pictures and other content from the internet in messages.
Composing Messages	Compose HTML messages	Start new messages in the HTML editor instead of plain text.
Composing Messages	Signature options	Where signatures are placed and whether they are added automatically.
Special Folders	Drafts, Sent, Spam, Deleted Items	Which folders webmail uses for each purpose. Change these only if you are matching folders used by a mail app.
Server Settings	Clear Deleted Items or compact Inbox on logout	Clean up automatically each time you sign out.

Select Save at the bottom of each section after making changes.

Things webmail settings cannot change

• Your mailbox password: change it in the control panel under Email.
• Forwarding and auto-replies: set them up in the control panel under Email.
• Spam filtering: every mailbox is filtered on the mail server, and caught mail goes to Spam.