Invoices and payments
Invoices for all your Sheernox services are in the client portal, and a copy of each one is emailed to your account email address.
Pay an invoice
Section titled “Pay an invoice”-
Sign in to the client portal.
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Open your unpaid invoices and select the one you want to pay.
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Choose a payment method and complete the payment.
A receipt is emailed to you once the payment goes through.
Find an old invoice or receipt
Section titled “Find an old invoice or receipt”Sign in to the client portal and open your invoices. Paid and unpaid invoices are both listed.
Make sure billing email reaches you
Section titled “Make sure billing email reaches you”Use an email address that is not on a domain hosted with Sheernox as your account email. If your website or email is ever offline, invoices, password resets and service notices still reach you.
To change your account email address or contact details, update your profile in the client portal.
Having trouble paying?
Section titled “Having trouble paying?”Contact support before the invoice is due. Billing questions can be handled by ticket or by phone during business hours.